WELCOME TO ISSUE NO #070

📆 Today’s Rundown

Hey {{first_name}} 👋, hope you had a great week! In the last issue, we discussed why tracking Accrued vs Deferred Revenue matters, and now we are moving with the next topic from Financial Metrics content.

Let’s talk about ⬇️

Annual Contract Value (ACV)

Most SaaS founders think ACV is just “contract value divided by years.”

And technically… they’re right.

But after working with dozens of SaaS teams on pricing, forecasting, and GTM strategy, I can tell you that ACV is one of the most misunderstood metrics in SaaS finance.

Used correctly, it shapes pricing, sales behavior, and growth strategy.
Used poorly, it hides bad discounts, misallocates resources, and inflates confidence.

So today, let’s break it down properly.

TL;DR

1️⃣ The real definition of ACV (in plain English)

2️⃣ Pricing & discount discipline

3️⃣ High-ACV vs low-ACV business models

4️⃣ Smarter upsell & expansion decisions

5️⃣ Sales rep performance (beyond closed deals)

6️⃣ ACV vs ARR vs LTV (quick sanity check)

1️⃣ The real definition of ACV (in plain English)

Annual Contract Value (ACV) normalizes multi-year contracts into an average annual number.

Example:

A 3-year deal worth $80k total → ACV ≈ $26.7k

Simple math.

But the why matters more than the formula.

ACV exists to answer one question:

“How valuable is this customer per year, really?”

Not emotionally.
Not based on logo size.
Based on economics.

Why ACV matters more than ARR in many decisions

ARR tells you how big you are.
ACV tells you how you grow.

Here’s where ACV quietly drives strategy 👇

Need clarity on your financial strategy or cash flow optimization?

I'm Aleksandar, fractional CFO at Fiscallion, where we help founders like you achieve financial clarity, streamline reporting, and build investor-ready forecasts.

Ready to level up your finances?

2️⃣ Pricing & discount discipline

Let’s say your sales team closes a 3-year deal:

  • Year 1: heavy discount

  • Years 2–3: full price

ACV exposes the true cost of that discount.

Without ACV, discounts look harmless.
With ACV, you can see how much revenue you actually gave up over the entire contract.

That’s how finance supports sales without killing margins.

3️⃣ High-ACV vs low-ACV business models

Every SaaS falls somewhere on this spectrum:

  • High ACV → fewer deals, longer sales cycles, enterprise motion

  • Low ACV → volume, self-serve, efficiency at scale

Problems happen when companies mix strategies:

Enterprise sales motions with low ACV pricing
OR
High-touch sales chasing tiny contracts

ACV forces clarity.

4️⃣ Smarter upsell & expansion decisions

One of my favorite ACV use cases:

If a customer is highly engaged but below average ACV, that’s a signal.

Not to “sell harder.”
But to offer the right expansion at the right time.

ACV turns upselling from gut feel into data.

5️⃣ Sales rep performance (beyond closed deals)

Top reps don’t just close deals.

They close healthy deals.

Looking at average ACV per rep shows you:

  • Who relies on discounts

  • Who creates long-term value

  • Who consistently finds expansion opportunities

This is where ACV becomes a coaching tool—not a punishment metric.

6️⃣ ACV vs ARR vs LTV (quick sanity check)

  • ARR → size & momentum

  • ACV → contract quality & strategy

  • LTV → long-term profitability

If ACV is rising but LTV isn’t → costs or churn are the issue.
If ARR grows but ACV falls → pricing or deal quality is slipping.

ACV connects the dots.

The takeaway

ACV isn’t just a reporting metric.

It’s a decision-making lens.

If you track it properly, it helps you:

  • Price with confidence

  • Sell smarter (not cheaper)

  • Allocate sales & marketing effort correctly

  • Build a strategy that actually fits your business model

And if you’re not tracking ACV today?

That’s usually where hidden inefficiencies live.

If this sparked a question—or you want to sanity-check your ACV setup—
just hit reply.

I read every response.

Chat soon,

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Aleksandar Stojanovic
Chief Finance Ninja | Fiscallion
Fractional CFO & FP&A Boutique Consultancy

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